We are an authorised repairer for all major mechanical breakdown insurance companies. We can lodge claims and do all the leg work on your behalf from our first appointment.

 

Cost

A Mechanical Breakdown Insurance claim is not free. Like all other insurance policies, you will be liable for the excess and any excluded (consumable) items in accordance with your policy.  

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Your policy also has a maximum claim limit, which is the maximum amount the insurance company can pay. An overrun above the maximum claim limit payable by you.  A claim limit of $5000 to $10000 is usually adequate to cover any major transmission repairs/rebuilds.

 

We will inform you of all costs associated with your claim. 

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Service Invoices

We will require service invoices from you to satisfy the basic requirement of a claim. Stamps in a booklet are invalid for this purpose. Your car is expected to be serviced according to the policy document.  

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Assessments

The insurance may assess your car after a claim is lodged by us (1st assessment) and after the transmission is removed & stripped for inspection (2nd assessment).

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Strip & report Authority

After the 1st assessment, the insurance company may give us the authority to remove & strip the transmission for the purpose of assessment & quote. After receiving this authority we will need the same from you to proceed further.

 

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A Policy May Be Declined

The insurance company can decline a claim if the failure is pre-exisiting or from abuse / misuse. Pre-existing means the failure was there before the policy was purchased. 

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